In the past two decades, new communication technology, like email, mobile phones, and web/video conferencing capabilities have facilitated closer contact with clients and partners separated by distance. It has allowed businesses to expand into multinational ones and form cross-border operations. Co-workers can communicate constantly, despite sitting in different location in the globe. In short, technology has enabled us to do things thought impossible before.
Fortunately, technological solutions, like HR and payroll management systems, also exist to help Human Resource professionals in managing talent.
Here are two common challenges that an HR department might face and how technology answers them.
Accurate Payroll Management
The HR department, together with the accounting department, is responsible for accurate payroll management. It maintains employee records including salary, benefits, bonuses and attachments of earnings. A payroll management system keeps track of and updates those records for the personnel, resulting in a more manageable and efficient job.
On another note, the said system helps avoid any delay in running the payroll as it keeps the HR and accounts department in line with each other.
Employee Issue Settlement
Employee retention is one of the greatest challenges an HR department can face. As such, they encourage two-way communication and recommend incentives where it is due, to keep employees satisfied. Moreover, they keep their eyes and ears open to settle employee issues and concerns before it gets out of hand.
A software system that centralises employment data helps the HR personnel settle issues and grant what the employees deserve. For example, it enables them to track an employee’s records if he or she is asking for a raise, which typically requires performance appraisal beforehand.
Payroll management and issue settlement are just two of the many challenges that HR departments face. Technology helps make them more manageable.